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RETURNS AND EXCHANGES
How do I exchange my Lolys?
If you want to make an exchange, it's easy and free¡
Just send us an email to firstname.lastname@example.org with your order # and tell us the style and size you want to change to.
We'll send you the new Lolys, also in the same shipment will find a pre-paid guide which you will use it to return to the Lolys that didn´t fit you (no extra cost to you) Applies only in USA.
How do I Return my Lolys?
Send us an email to email@example.com
Your email should state the reasons why you want to make the return.
We will send you a pre-paid label so you can return the Lolys to our warehouse.
As the staff of the warehouse receives your Lolys will check these two simple points to grant you a refund.
- Which purchase this within 30 days of the change.
- We will check that the Lolys are in good condition (unused)